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EnvisionWare's Customer Spotlight

Wimmera Regional Library
 
Patrons of Wimmera Regional Library can now easily print from anywhere, anytime.
Patrons of Wimmera Regional Library
can now easily print from anywhere, anytime.

 

Anywhere, Anytime – MobilePrint Service™

The Wimmera Regional Library provides library services to eleven static branches and one mobile library. Based in northwest Victoria this country library serves residents across a 42,000 km2 area and from six local government authorities. Two of these branches, Horsham and Stawell have just implemented EnvisionWare MobilePrint Service.

Wimmera were the first library service in Australia to implement EnvisionWare MobilePrint Service and at this time are working on ways to promote the service to their patrons. Leanda Elliot, Manager Information Technology & Marketing, said “We have been looking at mobile printing for some time to allow patrons to print from their mobile devices. MobilePrint seemed like a fitting solution as it allowed the library to have greater control over what wireless users were printing by connecting via LPT:One™ – a system users were already familiar with.”

The installation process is quick and easy to manage. Leanda commented that installation “was simple and straightforward, so simple in fact that there was very little that I had to be involved in. EnvisionWare handled the bulk of the installation and after a few simple phone calls it was done”.

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ALIA

We are exhibiting at the ALIA National Conference in Melbourne on 15 – 19 September.

Exhibiting at ALIA 2014

 

We would love to talk with you if you are attending. We are at booth 11.

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Controlling Access To Your Wireless Network

Control access to your library wireless network using SIP2Surf. S2S is a low cost Wi-Fi solution that supports live SIP2 authentication for your library patrons. Guests are provided with logins via their mobile phone, meaning that you have authentication that they are valid users should that later be required.

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Customer Service

Statistics tell us that happy customers stay quiet. Unhappy customers tell others, up to 20 others. We know that you face this in your service functions. You strive to provide excellent service to your patrons, but sometimes you might miss the mark. We are no different. We strive to provide excellence.

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Reading Programs

EnvisionWare in Australia partners with Evanced Solutions on a wide range of solutions for libraries, including self-booking for library events and library rooms and facilities.

How do you promote and manage your reading programs? Consider these options...

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Stepney, SA 5069
Australia

+61 (0)8 8132 5800 Main
+61 1300 550026 Local Rate
+61 (0)8 8132 5899 Fax

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+1 678-382-6501 Fax
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Duluth, GA 30097-5201 U.S.A.

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+1 678-382-6500
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