Our first PC Reservation customer was Newton County Library in Covington, Georgia. Over the years we have installed PC Reservation in thousands of libraries of all sizes. Sure, we talk about big libraries like New York, Chicago, Philadelphia, and others, but 80% of our installations are small to midsized libraries.
Our pricing scales to fit the size of each library but for some reason, perhaps the versatility and power of our system, smaller organizations perceive PC Reservation as beyond their reach. The price is NOT the limiting factor. There are libraries with PC Reservation installations that spent less than $1,000. So what then, besides touting some of our larger libraries has caused organizations with smaller budgets to think our systems are beyond their reach?
Moving from a clipboard to an electronic system is a big leap regardless of product. Migrating from a legacy or non-working system to a new product also requires help. In all of our quotations, we provide choices for installation because we know that a change in public service model is a big switch. But perhaps the price or scale of our services makes it seem like our products are complex. The fact is, that the bulk of time we spend discussing implementation with a customer leverages our experience as librarians and focuses more on library policy and 'getting ready,' and less on preferences or technology. We're experts at public self-service and we know the impact that any new system can have on the public and the library staff.
With Small Library Edition (SLE), you can:
With great versatility comes the potential for complexity. There are over 600 settings in PC Reservation that could permutate to over a million configurations. With feedback from thousands of librarians and a commitment to customer choice, there are bound to be limitless configurations. The vast majority of our customers want a system that is configured to fit their exact needs. Many say that moving to a PC automation system is similar in concept to moving to an automated library system. We must consider library policy, patron orientation, customer service, and we must make good use of the investment by capitalizing on the power of the technology. That's why the majority of our libraries engage our staff of Implementation Consultants - the largest staff in the industry.
But Small Library Edition comes preconfigured. We've taken eight years of experience and the analysis of customer profiles around the globe to define a 'typical' configuration. You can accept the SLE defaults and you're up and running - or you can change settings to fit your needs with the advice of our consultants or with help from the thousands of customers that participate on our customer list server.
Now through the end of March, purchase PC Reservation or the PC Reservation Small Library Edition and save 10%.
We want your business and we appreciate your consideration of our products.
