OneStop - Full-service Kiosk

At ALA Midwinter 2006, EnvisionWare ushered in a new era in library technology. Unveiled in the SirsiDynix exhibit, one of EnvisionWare's strategic ILS technology and distribution partners, the OneStop™ was the buzz of the show and the talk of customers, consultants, the press, and our competition.

When EnvisionWare began researching the self-check marketplace we discovered an idea that didn't make sense. Published literature suggested that one of the five keys to success with self-check was raising the fine limit. We didn't understand how collecting less money would make self-check palatable to a library board. This was particularly true since EnvisionWare was the first company to introduce a software-based solution for self-service fine payment that handled cash and credit cards on the web and at kiosks. (EnvisionWare eCommerce Services is a software suite that queries fines and posts fine payments direct to the ILS from web and kiosk/self-check interfaces. The system was released in September 2005.)

In addition, we had been witnessing a trend toward a more comprehensive approach to formerly disparate self-service applications. Many of our libraries already combined PC Reservation® stations with Print Release Terminals and Deposit Account Add Value Stations in different combinations of these applications. Now a new era was about to emerge. OneStop is a significant money-saver for libraries because it leverages hardware across multiple applications. In the past, libraries would attach a coin-op to a copier, another device to the Print Release Terminal, and now yet another to a self check out system for self-service fine payment. All of these applications often used different receipt printers and separate barcode scanners. As if that were not enough, we all know that floor space is at a premium in many libraries so any technology that conserves space is a worthwhile consideration.

Enter OneStop, the Library Journal Editor's Pick self-service station that shares PC, cash, credit card, receipt, and barcode hardware across these applications:
• Self-check (barcode, RFID, plus magnetic tape security)
• Self-service fine payment (during checkout or as a separate menu function)
• Print Release
• PC Reservation
• Library Deposit Account Revalue
• Optional features like debit card dispensing
• Other forthcoming applications like self-service patron registration

OneStop - it's not just self check out, it's full-service.

There's much more to see and learn. Click here to check out the software features. If you would like a demonstration, click on the contact tab at the top of the page.

_{An early adopter reports after more than a year of use:}

_{"I am very satisfied with the OneStop Kiosk and with all EnvisionWare products and services. I plan to purchase additional systems in the near future."} 

_{The comments from our customers are just a few of the hundreds of great reference comments that come into EnvisionWare regularly. We will provide source information to any library so that you can speak directly with these customers or with any customer shown on our customer list.}