Spotlight on Self-service
As we ring in 2022, the demand for patron self-service continues. Ease-of-use, health and safety, and the expectation of on-demand services in our daily lives are just a few of the factors driving this trend. EnvisionWare offers such a broad suite of self-service solutions that we thought it would be helpful to start off the new year with a quick refresher on what we offer to help you navigate the year ahead.
RFID & Self-checkout
EnvisionWare offers a full suite of RFID and self-checkout solutions designed for libraries of all sizes and budgets, including our OneStop™ self-checkout software and complete range of self-service hardware.
Scanning, Copying & Faxing
EnvisionWare’s Library Document Station™ enables patrons to scan, fax, copy and print and our Copy Payment Manager™ software provides patrons with the flexibility to choose how they pay for copies, including ILS and AAM deposit accounts, credit cards and cash/vending payments.
24-Hour Library™
The ultimate in self-service, our 24-Hour Library™ provides around-the-clock access to check out and return materials, place and pick up holds, download audio and ebooks, browse the catalog, and more.
Payment Solutions
From staff and patron eCommerce solutions to patron kiosks and traditional coin and bill acceptors, EnvisionWare can help you deliver a full range of solutions that make it easy to service all types of financial transactions with minimal staff assistance.
Computer & Print Management
When it comes to computer and print management, our flagship products, PC Reservation® and LPT:One™ remain the industry-leading standard for self-service. For patrons on the go, our MobilePrint Service™ enables patrons to print remotely or in the library from smartphones, tablets and computers and pick up their printouts at the library. Existing PC Reservation customers and new customers can migrate to the new CloudNine® Reservation Service, which is a maintenance-free hosted solution offering a broad range of new capabilities and centralised, browser-based administration. Version 2.0, released in December, introduced a remarkable settings search feature, and version 2.0.7 released this month, delivered an entirely new staff reservation workflow designed by customers.
