EnvisionWare Streamlines Service at Austin Public Library
As planning ramped-up for Austin Public Library’s new state-of-the-art Central location, the Library needed a partner they could rely on for self-service solutions. Upon careful consideration of their options, Austin selected EnvisionWare as a trusted vendor partner.
Austin is a growing and creative city. The Central Library and 20 branch locations draw over 600,000 users from around the community. From author events, musical performances and cooking demonstrations to creative writing camps and workshops, the Library is a creative and cultural hub for people of all ages.
EnvisionWare self-service solutions include PC Reservation® and LPT:One™, EnvisionWare’s computer and print management solutions, as well as MobilePrint Service™ for remote patron printing and printing with personal devices in the library.
To streamline payment, Austin Public Library also selected EnvisionWare® eCommerce Services™ and Coin and Bill Acceptor (CBA™) for patron self-service, as well as staff eCommerce for point of sale transactions and staff-assisted fine and fee payment.
The new solutions were installed at Austin’s Central Library before rolling out to all 20 branch locations throughout the Austin community.
“Austin’s libraries are as vibrant as the communities they support,” said EnvisionWare co-Founder and CEO Mike Monk. “We’re pleased that our solutions are helping to connect patrons to the services they need as efficiently as possible.”